Privacy Policy

Last updated: April 29, 2026

Jowes operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to "personal information," we mean information that identifies or can reasonably be linked to you.

We may collect the following categories of personal information:

• Contact information (name, shipping address, billing address, phone number, email address)
• Payment information (processed securely by third-party providers such as Stripe or other payment processors used by our store)
• Account information, when applicable (such as login credentials and account preferences)
• Order and transaction details
• Customer support communications
• Device and technical information (IP address, browser type, device type)
• Usage data (how you interact with our website)

We do not store your full payment details. All payments are securely processed by trusted third-party providers.

How We Collect Your Information

We collect personal information:

• Directly from you (when you place an order, contact support, or create an account)
• Automatically (through cookies and similar technologies)
• From service providers (such as Shopify, payment processors, analytics tools)
• From third-party partners, when applicable

How We Use Your Information

We use your personal information to:

• Fulfill our contractual obligations, including processing and delivering your orders
• Provide customer support and respond to inquiries
• Send order confirmations, updates, and transactional communications
• Improve and optimize our website and services
• Personalize your shopping experience
• Detect, prevent, and investigate fraud or security issues
• Comply with legal obligations

We may also use your information for marketing purposes, including sending promotional communications. You may unsubscribe at any time.

We process your personal information based on legitimate business interests, contractual necessity, and legal obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance
• Analyze traffic and user behavior
• Personalize content and advertisements

We may use third-party tools such as Meta Pixel, Google Analytics, Microsoft Clarity, TikTok Pixel, and similar technologies, when applicable, to better understand user behavior and improve our marketing efforts.

These tools may collect information such as your IP address, pages visited, and interactions with our website.

Advertising and Opt-Out

We may use your personal information to provide personalized advertisements based on your activity on our website and other platforms.

You can opt out of targeted advertising by:

• Adjusting your browser settings
• Using ad-blocking tools
• Visiting: https://www.aboutads.info/choices/

We do not sell your personal information.

Sharing Your Information

We may share your personal information with:

• Shopify and service providers (payments, hosting, analytics, shipping, customer support)
• Marketing and advertising partners, when applicable
• Legal authorities, when required by law
• Business transfers (such as mergers or acquisitions)

These third parties process your information according to their own privacy policies.

We are not responsible for the privacy practices of third-party services.

Shopify

Our store is hosted by Shopify. Shopify processes your personal information to help provide and improve the Services.

Your information may be transferred and processed outside your country of residence.

To learn more, please visit:
https://privacy.shopify.com/

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Request a copy of your data (data portability)
• Opt out of marketing communications

To exercise your rights, contact us at:

support@jowes.shop

We may decline requests where permitted by law, including where requests are excessive, unfounded, or may compromise the privacy of others.

Data Retention

We retain your personal information only as long as necessary to:

• Provide our Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Data Security

We take reasonable measures to protect your personal information.

However, no system is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account information, when applicable.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from minors.

International Transfers

Your personal information may be transferred, stored, and processed in countries outside your country of residence, including the United States.

By using our Services, you acknowledge and consent to the transfer, storage, and processing of your information in such jurisdictions.

We take reasonable steps to ensure your data is protected in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last updated" date.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

support@jowes.shop